Last Updated: 17th December 2025
XseedR (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit xseedr.com, place an order, pre-order a product, or interact with our services.
By using our website, you agree to the practices described in this policy.
1. Who We Are
XseedR Ltd
Website: https://xseedr.com
Email: su*****@****dr.com
Registered Address: 71-75 Shelton Street, London, England, WC2H 9JQ
For data protection purposes, XseedR Ltd is the data controller.
2. Information We Collect
We may collect the following categories of information:
2.1 Personal Information
Name
Email address
Phone number
Billing and shipping address
Company name (for enterprise enquiries)
2.2 Transaction Information
Order and pre-order details
Deposit amounts
Payment confirmations
Delivery and installation preferences
We do not store full payment card details.
All payments are processed securely by third-party payment providers.
2.3 Technical & Usage Data
IP address
Browser type and device information
Pages visited and interactions
Cookies and analytics data
2.4 Pod Usage Data (Enterprise / Public Pods)
Where applicable, we may collect:
Session start/end times
Access method (e.g. NFC, QR)
Payment confirmation (not card details)
This data is used for usage tracking, billing, analytics, and maintenance, not for personal profiling.
3. How We Use Your Information
We use your data to:
Process orders and pre-orders
Manage deposits, payments, and refunds
Communicate about your order or enquiry
Provide customer support
Improve our website and products
Manage enterprise deployments and pod usage
Comply with legal and regulatory obligations
We do not sell your personal data.
4. Micropayments & Contactless Payments
Some ThinkPod and GamePod units may include micropayment or contactless payment systems for public or enterprise use.
Payment data is processed by certified third-party providers
XseedR does not store card numbers or sensitive payment credentials
Usage records may be stored for operational and billing purposes
5. Cookies & Analytics
We use cookies and similar technologies to:
Improve website functionality
Understand how visitors use our site
Measure marketing performance
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
6. Data Sharing
We may share data with trusted third parties only when necessary, including:
Payment processors
Shipping and logistics providers
Installation partners
Analytics and hosting providers
Legal or regulatory authorities (where required)
All partners are required to protect your data.
7. Data Retention
We retain personal data only for as long as necessary to:
Fulfil orders and contracts
Meet legal and accounting requirements
Resolve disputes
Usage and analytics data may be anonymised and retained for longer periods.
8. Your Rights (GDPR & UK GDPR)
If you are in the UK, EU, or similar jurisdictions, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
To exercise these rights, contact: su*****@****dr.com
9. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
Secure hosting environments
Encrypted communications
Limited access controls
No system is 100% secure, but we take reasonable steps to protect your information.
10. International Data Transfers
Your data may be processed outside your country of residence where required for operations. Where this occurs, we ensure appropriate safeguards are in place.
11. Children’s Privacy
XseedR products and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
Continued use of the website constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact:
Email: su*****@****dr.com
Website: https://xseedr.com